Written and designed by the staff of the Center for Teaching and Learning. Reproduce with permission only.

University Support Services

There are many types of services and resources on campus to help you with all aspects of your teaching: course management, course organization and teaching, and special academic or personal needs of students. There are professional support services as well, but this section will focus primarily on teaching support services.

Related campus services are seldom grouped under one organization, and frequently each group operates with a certain amount of autonomy, so types of services and the focus of services may change over time. Frequently you may need to look to more than one unit or source for the types of resources that you need, but several guides exist to help you with that task.

Campus Resources: A Contemporary Guide for the Perplexed UNC Teacher is published by the Center for Teaching and Learning. The guide is organized around ten topics related to teaching, such as "Developing and Evaluating Teaching Techniques and Course Organization," "Classrooms," and "Responding to Student Problems and Needs." Using a question-answer format, this guide directs the reader to specific services available in both Academic Affairs and Health Affairs.

The Divisions of Academic Affairs and Student Affairs publish a guide called The Source: A Resource Handbook for the University of North Carolina at Chapel Hill. Though written primarily for students, this guide provides useful information for instructors as well. Topics are listed in alphabetical order and range from "Academic Advising" to "International Programs" to "Tutoring."

Another general guide is the section entitled "Departments and Organizations" in the University Telephone Directory blue pages. Support services are listed by department and by academic unit, and while this may not be the quickest source for finding assistance, it does provide the most current list of support services' addresses and telephone numbers.

Following is a general list of services in Academic Affairs that currently exist to assist you with different aspects of your teaching.

Course Management

• Ordering textbooks: UNC Student Stores

   

• Producing coursepaks: local copy centers listed in the Chapel Hill Telephone Directory (See copyright information on page 76.)

   

• Placing materials on reserve: Undergraduate Library

   

• Computer scoring of exams and test item analysis: Office of Information Technology

   

• Specifying classroom needs: department administrator in charge of classroom scheduling

   

• Electronic class rolls: Center for Teaching and Learning, or Office of Information Technology

   

• Registration and enrollment check: University Registrar and administrative offices of individual departments

   

• Technical support: Office of Information Technology--Classroom Hotline

Student Academic and Personal Support Services

As you work with students, you may discover that some have special academic or personal concerns. The following campus services exist to help students with their particular academic and personal concerns. You may contact either the service for assistance or refer students directly.

Academic Support Services for Students

• Academic advisors: General College and the College of Arts and Science and individual professional schools
• Learning Skills Center
• The Writing Center
• Handicapped Student Services: Division of Student Affairs
• Learning Disability Services
• Minority Student Advisors
• Tutoring Programs: College of Arts and Sciences; Student Government

Personal Support Services for Students

• Student Development and Counseling Center
• International Student Center
• Student Legal Services
• Student Health Services

Teaching Support Services

If you are looking for assistance for planning courses, ideas for teaching, teaching materials including films and videotapes, bibliographic help, evaluation, or other teaching support, investigate services offered by the following organizations:

• Center for Teaching and Learning
• University Libraries
• Health Sciences Library
• Office of Information Technology
• a.p.p.l.e.s. (service learning program)

   

home / teaching at carolina / publications / email

Last updated: January 30, 2001